THE TEAM
Todd Lapidus
Founder and President
“Structure tends to shape behavior, and structure tends to win.”
• 30 years experience in formation and use of vision, mission and values statements, strategic planning for the hotel, resort and casino industries.
• Deep experience in Brand development, strategy formation, service culture, service innovation, leadership development, operations process improvement and senior management development
• Functional expertise includes: Casino, Hotel, Food & Beverage, Spa and Meeting Services
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