THE TEAM

Wendy GarlingWendy Garling

Senior Consultant

“Clearly written, strategically focused communications are essential for the successful execution of improvement models.”

• 25 years as a writer, editor and project manager of both internal and external executive communications

• Deep experience writing about corporate culture, vision, mission, values and strategic change

• Functional expertise includes strategic planning, managing corporate communications and communication projects, writing, editing and web support

Wendy Garling tunes in quickly to her client’s unique corporate culture and voice, creating customized, on-target, on-brand communications that focus precisely on the business goal. Experienced as a corporate consultant, editor, writer and project manager, she is adept at turning complex challenges into streamlined processes with successful, on-time outcomes.

Working with C³ for Hilton Hotels & Resorts, Wendy helped shape, write and edit the internal executive communication supporting the company’s three-year strategic plan, followed by several years of on-site consulting, further communications and web support for Hilton. Additional hotel clients with C³ include Mandarin Oriental Hotels & Resorts, Waldorf Astoria and Fontainebleau, Miami Beach. For the consulting firm Cap Gemini Ernst & Young, Wendy managed, edited and wrote executive-level intranet communications. In 1996 she developed, managed and edited the definitive 400-page corporate Group Underwriting and Product Guide for Prudential Insurance Company of America. For Georgia Pacific, she co-designed and developed marketing materials, and in the health care arena she has had numerous clients for whom she has written articles, developed marketing materials, and edited newsletters. Recently Wendy has written business profiles for the Palladium Group’s Balanced Scorecard Report, published in association with Harvard Business Publishing.

© 2012 Customer Contact Corporation